Customers prepared to pay more for good service

American Express has released a survey showing that the majority of the British are prepared to pay up to 7% more for an item if it comes with good service

Unsurprisingly 70% of customers are more likely to give a company repeat custom after receiving good customer care.

If ..

BestYears, 15th Jul 2010

Link: http://www.bestyears.co.uk/blog/Good-service-pays